What We Collect and Why It Matters
When you open an account, we collect the information you provide directly — your name, email address, phone number, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We also collect transactional data: deposit and withdrawal records tied to your wallet, session
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timestamps, and device identifiers from the browser or mobile app you use to access the lobby. This data serves three purposes: verifying your identity before processing a withdrawal, keeping your account secure against unauthorised access, and meeting the record-keeping obligations that apply in the regions where
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we operate. We do not sell your personal data to third parties. Where we share data with payment processors — for example, to confirm a Nagad or Rocket transaction — that sharing is limited to what is needed to complete the transfer. Cookies and similar tracking
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tools record your session state and browsing path within the platform; you can manage cookie preferences through your browser settings, though disabling certain cookies may affect how the lobby loads on your device. Retention periods vary by data type: account registration data is held for as
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long as your account remains active, while transaction records may be kept longer where required by applicable law. Availability of this service depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.